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Admin User Training: Sonicu Reports - Alarm Resolution Report - Group Report Default Settings 

Compares how each group handled alarms that started in the selected period: how many were resolved, snoozed, or still active, average time to resolve, and response time (start to first comment, snooze, or resolve), including the share within 2 hours.

Key Steps & Rules:

1.  Go to Navigate Reports.

2.  Select your Report:

  • Select the Alarm Resolution Report from the Advanced Reports

Group Report Default Settings
The Default settings allows you to set up a recurring user-specific (non-group_ reporting template

  1. Select your Send Frequency.
  • Daily (Monthly Data) – Includes data from the first of the month to today
  • Daily (Day’s Data) - Includes the last 24 hours
  • Weekly – Select which day of the week you would like the report to be sent
  • Semi-Monthly – Sends two reports a month. One report for the first half and one for the second half of the month.
  • Monthly – Sends on the first day of the following month for the entire month before
  • Use the toggles in the Data Settings panel to choose which specific data points to calculate and include in your report:

  1.   Select the users the report needs to be sent to by clicking “Change Recipients”  

  2.  Select your users and click Done.  

     
  3. Save the Default Report Settings  

    For any more questions regarding the Excursion Report, please contact Sonicu Support for assistance.  Sonicu Support can be reached by email at support@sonicu.com or by calling 317-468-2345.  Sonicu Support is available M-F 8 AM- 5 PM EST.