If you know about a scheduled Network Maintenance at your location and don’t want to receive Offline Alarms during this time, please follow the steps below.
On your SoniCloud Site, select the Navigate Tool in the upper right corner, then select Settings.
While on the Settings Page, scroll down to the Site Administration section and select the Network Maintenance option.
Now that you are on the Network Maintenance Mode page. You can select a Start Date/Time and an End Date/Time for the Scheduled Network Maintenance, then select Set Network Maintenance Times.
Now that the Site is under Network Maintenance Mode, a Banner will appear on the Site for any User who logs in to see and make aware of why Points are Offline. This mode will suppress notifications of offline alarms during this period, but will continue to monitor your assets and notify you of any threshold excursions.
If the times were set for the Network Maintenance Mode and it has been rescheduled, canceled, or completed before the end time, you can disable it by selecting Clear Network Maintenance Times on the Network Maintenance Mode page.
