| Handling Alarms |
|
The Alarms page shows you any ACTIVE or SNOOZED alarms (historic alarm information is not available via the SoniCloud Mobile app)
|
After selecting an alarm, you are able to view all actions taken on this alarm, and what the current status is, and you are able to take a new action by tapping the Select an Action button
|
|
After tapping Select an Action, a menu will pop up on your screen prompting you to choose either Comment, Snooze, or Resolve
|
The Comment option allows you to leave notes on the alarm regarding the cause, potential solution, or any other pertinent information. (Commenting will not affect the status of the alarm)
|
|
Snoozing the alarm will stop any re-notification or escalation protocols that are set up from activating during the snoozed time period on the alarm.
|
Resolving the alarm will set the Meter/Sensor back into an unalarmed state, and remove the alarm from your Active Alarm lists. (Note: until an alarm is resolved, no additional alarms can be received for the sensor that the alarm is attributed to.
|
